Privacy Policy
Last Updated: September 29, 2026
Malleus ENT Specialized Hospital LTD respects your privacy and is committed to protecting the personal information you provide when using our website. This Privacy Policy explains what information may be collected through our website, how we may use it, and how we work to protect it.
By using the Malleus ENT Specialized Hospital website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website, contact us, request an appointment, or submit information through an online form, we may collect information that you voluntarily provide.
This may include:
Name
Phone number
Email address
Appointment-related information
Message or inquiry details
Information you choose to provide when contacting the hospital
We may also collect certain technical information automatically when you visit our website, such as browser type, device information, IP address, pages visited, and general website usage information.
2. Appointment and Contact Information
If you use our appointment, contact, or inquiry forms, the information you provide may be used to:
Respond to your inquiry
Contact you regarding an appointment
Provide information about our services
Communicate with you about your request
Assist with hospital-related services
Please do not submit unnecessary sensitive medical or personal information through general website contact forms unless specifically requested.
3. How We Use Your Information
Information collected through our website may be used for legitimate hospital and website-related purposes, including:
Responding to questions and inquiries
Managing appointment requests
Providing requested information about our services
Improving our website and user experience
Understanding how visitors use our website
Maintaining website security
Detecting and preventing spam, abuse, or unauthorized activity
Communicating with users when necessary
We do not use information submitted through the website for purposes unrelated to the reason it was provided unless permitted or required by applicable law.
4. Cookies
Our website may use cookies and similar technologies to improve website functionality and understand how visitors interact with our website.
Cookies may help us:
Remember certain website preferences
Improve website performance
Understand website traffic and usage
Improve the overall user experience
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
5. Website Analytics
We may use website analytics tools to understand general visitor activity and improve our website.
Analytics information may include:
Number of visitors
Pages viewed
Traffic sources
Device and browser information
General website interaction data
Analytics data is used primarily to understand website performance and improve our online services.
6. Third-Party Services
Our website may use third-party services or tools that support website functionality, analytics, communication, security, maps, embedded content, or other website features.
These third-party providers may process information according to their own privacy policies and terms.
We encourage visitors to review the privacy policies of third-party services when appropriate.
7. How We Protect Your Information
Malleus ENT Specialized Hospital LTD takes reasonable measures to help protect information submitted through our website from unauthorized access, misuse, alteration, disclosure, or loss.
However, no website or internet transmission can be guaranteed to be completely secure. Therefore, users should avoid submitting unnecessary confidential information through general website forms.
8. Sharing of Information
We do not intend to sell or rent your personal information to third parties.
Information may be shared when necessary to:
Respond to your request
Process an appointment or inquiry
Operate and maintain our website
Provide necessary website-related services
Protect the security of our website
Comply with applicable laws, regulations, or legal requirements
Any information shared for these purposes will be handled as appropriate for the relevant service or legal requirement.
9. Medical Information
The Malleus ENT Specialized Hospital website provides general information about ENT healthcare services, doctors, treatments, procedures, and related topics.
Information published on this website is intended for general informational purposes and should not be considered a substitute for professional medical diagnosis, examination, or treatment.
If you have a medical concern or emergency, please contact an appropriate healthcare professional or seek emergency medical care.
10. Links to Other Websites
Our website may contain links to external websites, social media platforms, or third-party services.
Malleus ENT Specialized Hospital LTD is not responsible for the privacy practices, content, or security of external websites.
We recommend reviewing the privacy policy of any external website before providing personal information.
11. Children’s Privacy
Our website is not specifically designed to collect personal information from children.
Parents or guardians should supervise children’s use of online services and should contact us if they believe that a child has provided personal information through our website unnecessarily.
12. Data Retention
We may retain information for as long as reasonably necessary to respond to requests, provide services, maintain appropriate records, comply with legal obligations, resolve disputes, and protect our legitimate interests.
The length of time information is retained may depend on the type and purpose of the information.
13. Your Privacy Choices
Depending on the nature of your interaction with our website, you may contact us regarding information you have submitted through our website.
If you have questions about your personal information or wish to request clarification regarding information submitted to us, please contact Malleus ENT Specialized Hospital LTD using the contact details provided on our website.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, legal requirements, or privacy practices.
When changes are made, the updated version will be published on this page with the revised “Last Updated” date.
We encourage visitors to review this page periodically for the latest information.
15. Contact Us
If you have any questions about this Privacy Policy or how information is handled through our website, please contact us.
Malleus ENT Specialized Hospital LTD
24/1 Shan Tower, 4th Floor,
Shantinagar, Dhaka-1217, Bangladesh
Website: Malleus ENT Specialized Hospital
Phone: 09613-651020,
01324-254499
Email: malleusent@gmail.com
Important: This Privacy Policy is intended as general website privacy information and should be reviewed by the hospital’s legal/privacy representative to ensure that it accurately reflects the website’s actual data collection, cookies, analytics, forms, third-party services, and applicable legal requirements.
